Mi Support

Mi Support - Midwich Media & Entertainment

What is Mi Support?

Our parent company Midwich, offer an added value and all-in-one extended warranty, plus a training and technical support helpdesk service that can be added to your product or system at the point of purchase.

Mi Support is an enhanced warranty service for your product. You can upgrade any manufacturers warranty from a limited liability return to base cover to a full next business day advanced replacement service in the event of a failure. Our swap out warranties can cover your product from 1-5 years and includes access to our 24x5 technical support helpdesk and training programs. With Mi Support clients can attend accredited training courses on your product along with unlimited support tickets with our technical support helpdesk. See below T&Cs for full information.

Mi Support Warranty

As part of your Mi Support contract, we offer enhancements to the manufacturer’s warranty for selected products.
Contact the Mi Support team for more information.

Contact the team

Warranty Warranty

Training Training

Mi Support Training

Midwich offer accredited training courses, available for both clients and end users. Training courses are chargeable either PAYG per course or included in an extended warranty and support contract

  • General training with a cost per delegate
  • On-site and at Midwich site training
  • 3-hour half day or 5-hour full day training options
  • Training for groups up to 12 people or 1-2-1 as required
  • Open to dealers and end users

Mi Support Helpdesk

We know how important it is to keep things as stress-free as possible, so we are providing a helpdesk to answer any questions you may have.

  • Dedicated UK technical support via telephone
  • Support via email and webinar
  • Ongoing support for the deployment and ongoing management of your product systems

Support Support

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How much does it cost?

Use our online calculator.
Choose from a 1-5 years enhanced swap out warranty with unlimited access to training courses, unlimited access to email, telephone and dedicated portal knowledge base technical support.

Cost Calculator

Qualifying Products

Select a Brand from the dropdown list to view qualifying products.

Contact the team

If you are interested in finding out more about Mi Support Services, call us on +44 (0) 1344 959444 or email us at sales@holdan.co.uk and we’ll get in touch.
Alternatively, Click the below button, complete the enquiry form and a member of the team will get back to you.

Contact the team

Mi Support Terms & Conditions

Mi Support works with a number of brands. For more information on these, see the Terms & Conditions.

Terms & Conditions
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